Last updated: 14 July 2026
SugarSaathi ("we", "our", "the app") is a health-tracking companion for people managing diabetes. This policy explains what information we handle and how. By using SugarSaathi you agree to the practices described here.
SugarSaathi is designed to keep your health data on your device wherever possible. The information you enter may include:
Your data is used only to power the app's features for you — generating trends, estimated HbA1c, AI diet and forecast suggestions, reminders, and the reports you choose to export. We do not sell your personal health data.
You are in control of sharing. When you export a report or use "Share on WhatsApp", the data leaves the app only to the recipient you choose. Optional cloud backup, where enabled, stores your records securely so you can restore them.
Some features (diet coaching, forecasts, food and label scanning) use AI processing. Where processing occurs outside your device, data is transmitted securely and used only to return your result — not to identify you or for advertising.
SugarSaathi is not a certified medical device. Estimated HbA1c and all insights are approximations based on self-reported readings and must not be used as a substitute for laboratory tests or professional medical advice. Always consult your doctor before changing medication or treatment.
Data stored on your device remains until you delete it or uninstall the app. To request deletion of any cloud-backed data, contact us at the address below.
SugarSaathi is intended for adults managing diabetes and is not directed at children under 13.
Questions about this policy? Email hello@sugarsaathi.in.